THE SHIFT IN PHILIPPINE BPO: BEYOND THE CAPITAL: RURAL BPOS ARE ON THE RISE

Outsourcing in the Philippines often conjures images, they often picture towering office buildings in Manila’s business districts. However, this is changing. An increasing number of firms now outsource in the Philippines by setting up offices in provincial towns—a trend known as the rural shift in outsourcing.This movement is a strategic and in

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